I hate freezing cold classrooms.
One of the areas of improvement we are looking at is whether we can gain better control over temperature in classrooms in the hotels and other venues we hold classes. First, we had to ask, what is the optimal temperature range for learning?
The team assigned to this couldn’t find research specific to learning and classrooms, but they did find research on workplace productivity. This metastudy talks about how productivity drops two percent for every degree Celsius outside of 21 to 24 degrees Celsius (70 to 75 degrees Fahrenheit). That’s a little warmer than I expected.
Of course, the age and gender of participants matters.
Then I got schooled by the folks at RSM who work with the hotels. Apparently, it’s not that hotels aren’t aware that their rooms are too cold or too hot; they just have less control than we realize. The way the HVAC systems are set up makes it often impossible to make all of their classrooms comfortable at the same time.
We decided to focus our efforts on making sure site staff are equipped to address concerns as honestly and realistically as possible. It’s no good to tell conference participants that the hotel staff has been notified and is working on it if we know darn well that the situation won’t change. Making someone believe that change is coming if it isn’t is worse than just leveling with them.
Acknowledge their concerns. Be honest about what’s been done and the prospects (or lack of) for change. Offer to get them a hot cup of coffee to hold. But don’t imply that it will get better because that will distract them from learning when it doesn’t.