Set the Tone

I found this quote interesting in the David Rock book I read recently: “Studies show that the strongest emotion in a team can ripple out and drive everyone to resonate with the same emotion, without anyone consciously knowing this is happening. The strong emotion gets attention, and what people pay attention to will activate their mirror neurons. In a similar way, the boss’s emotions can have a flow-on effect to others, since people pay so much attention to the boss.”

That’s a great reminder of an important leadership (formal and informal) principle–you set the tone.


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